{"id":221,"date":"2026-01-21T12:46:42","date_gmt":"2026-01-21T12:46:42","guid":{"rendered":"https:\/\/piknpark.fi\/?page_id=221"},"modified":"2026-01-23T13:08:22","modified_gmt":"2026-01-23T13:08:22","slug":"faqs","status":"publish","type":"page","link":"https:\/\/piknpark.fi\/fi\/faqs\/","title":{"rendered":"Usein kysytyt kysymykset"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"221\" class=\"elementor elementor-221\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6d1195 e-flex e-con-boxed e-con e-parent\" data-id=\"b6d1195\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e41a2d e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"3e41a2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"65280557\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-652805571\" data-tab-title-id=\"e-n-tab-title-652805571\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-652805571\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tUsers\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-652805572\" data-tab-title-id=\"e-n-tab-title-652805572\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-652805572\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tCompanies\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-652805573\" data-tab-title-id=\"e-n-tab-title-652805573\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-652805573\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tDrivers\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-652805571\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-652805571\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-8a6254a e-con-full e-flex e-con e-child\" data-id=\"8a6254a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-223a7ce elementor-widget elementor-widget-text-editor\" data-id=\"223a7ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"container my-5\"><p>\u00a0<\/p><h2 class=\"mb-4\">Frequently Asked Questions For Users<\/h2><div id=\"faqAccordion\" class=\"accordion\"><p><!-- FAQ 1 --><\/p><div class=\"accordion-item\"><h2 id=\"headingOne\" class=\"accordion-header\"><button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq1\"><br \/>What is PiknPark?<br \/><\/button><\/h2><div id=\"faq1\" class=\"accordion-collapse collapse show\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\"><p data-start=\"606\" data-end=\"777\">PiknPark is a mobility service where a verified driver drives <strong data-start=\"668\" data-end=\"684\">your own car<\/strong> for you. We help with airport transfers, car care logistics, and private chauffeur services.<\/p><p data-start=\"779\" data-end=\"838\">We do <strong data-start=\"785\" data-end=\"792\">not<\/strong> transport people \u2014 we transport <strong data-start=\"825\" data-end=\"837\">your car<\/strong>.<\/p><\/div><\/div><\/div><p><!-- FAQ 2 --><\/p><div class=\"accordion-item\"><h2 id=\"headingTwo\" class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq2\"><br \/>How does the airport transfer service work?<br \/><\/button><\/h2><div id=\"faq2\" class=\"accordion-collapse collapse\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\"><p data-start=\"897\" data-end=\"1053\">You drive your car to the airport.<br data-start=\"931\" data-end=\"934\" \/>A PiknPark driver takes your car to your chosen location.<br data-start=\"991\" data-end=\"994\" \/>When you return, your car is delivered back to the airport.<\/p><p data-start=\"1055\" data-end=\"1084\">No airport parking. No taxis.<\/p><\/div><\/div><\/div><p><!-- FAQ 3 --><\/p><div class=\"accordion-item\"><h2 id=\"headingThree\" class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq3\"><br \/>Is my car insured while a PiknPark driver is driving it?<br \/><\/button><\/h2><div id=\"faq3\" class=\"accordion-collapse collapse\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\"><p data-start=\"1156\" data-end=\"1269\">Yes.<br data-start=\"1160\" data-end=\"1163\" \/>Under Finnish law, driving is covered by the vehicle\u2019s <strong data-start=\"1218\" data-end=\"1268\">mandatory traffic insurance (liikennevakuutus)<\/strong>.<\/p><p data-start=\"1271\" data-end=\"1340\">If you have <strong data-start=\"1283\" data-end=\"1318\">comprehensive insurance (kasko)<\/strong>, it applies as usual.<\/p><\/div><\/div><\/div><p><!-- FAQ 4 --><\/p><div class=\"accordion-item\"><h2 id=\"headingFour\" class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq4\"><br \/>What if my car gets damaged?<br \/><\/button><\/h2><div id=\"faq4\" class=\"accordion-collapse collapse\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\"><ul><li data-start=\"1384\" data-end=\"1427\"><p data-start=\"1386\" data-end=\"1427\">All handovers are documented with photos.<\/p><\/li><li data-start=\"1428\" data-end=\"1493\"><p data-start=\"1430\" data-end=\"1493\">Any new damage is handled according to Finnish insurance rules.<\/p><\/li><li data-start=\"1494\" data-end=\"1531\"><p data-start=\"1496\" data-end=\"1531\">Pre-existing damage is not covered.<\/p><\/li><li data-start=\"1532\" data-end=\"1600\"><p data-start=\"1534\" data-end=\"1600\">Serious incidents are handled together with the insurance company.<\/p><\/li><\/ul><p>\u00a0<\/p><ul><li data-start=\"1494\" data-end=\"1531\"><p data-start=\"1496\" data-end=\"1531\">Pre-existing damage is not covered.<\/p><\/li><li data-start=\"1532\" data-end=\"1600\"><p data-start=\"1534\" data-end=\"1600\">Serious incidents are handled together with the insurance company.<\/p><\/li><\/ul><p>ntact us via email or through our support form.<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-652805572\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-652805572\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\"elementor-element elementor-element-58c4fdd e-con-full e-flex e-con e-child\" data-id=\"58c4fdd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c44183 elementor-widget elementor-widget-text-editor\" data-id=\"5c44183\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><!-- Bootstrap CSS --><\/p><div class=\"container my-5\"><h2 class=\"mb-4\">Frequently Asked Questions<\/h2><div id=\"faqAccordion\" class=\"accordion\"><p><!-- FAQ 1 --><\/p><div class=\"accordion-item\"><h2 id=\"headingOne\" class=\"accordion-header\"><button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq1\"><br \/>What is your return policy?<br \/><\/button><\/h2><div id=\"faq1\" class=\"accordion-collapse collapse show\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\">We offer a 30-day return policy on all unused products.<\/div><\/div><\/div><p><!-- FAQ 2 --><\/p><div class=\"accordion-item\"><h2 id=\"headingTwo\" class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq2\"><br \/>Do you offer international shipping?<br \/><\/button><\/h2><div id=\"faq2\" class=\"accordion-collapse collapse\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\">Yes, we ship worldwide with additional shipping charges.<\/div><\/div><\/div><p><!-- FAQ 3 --><\/p><div class=\"accordion-item\"><h2 id=\"headingThree\" class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq3\"><br \/>How can I track my order?<br \/><\/button><\/h2><div id=\"faq3\" class=\"accordion-collapse collapse\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\">Once your order ships, you will receive a tracking number via email.<\/div><\/div><\/div><p><!-- FAQ 4 --><\/p><div class=\"accordion-item\"><h2 id=\"headingFour\" class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq4\"><br \/>How can I contact customer support?<br \/><\/button><\/h2><div id=\"faq4\" class=\"accordion-collapse collapse\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\">You can contact us via email or through our support form.<\/div><\/div><\/div><\/div><\/div><p><!-- Bootstrap JS --><br \/><script src=\"https:\/\/cdn.jsdelivr.net\/npm\/bootstrap@5.3.2\/dist\/js\/bootstrap.bundle.min.js\"><\/script><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-652805573\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-652805573\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\"elementor-element elementor-element-2e085bf e-con-full e-flex e-con e-child\" data-id=\"2e085bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1793881 elementor-widget elementor-widget-text-editor\" data-id=\"1793881\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>&lt;!&#8211; Bootstrap CSS &#8211;&gt;<br \/>&lt;link href=&#8221;https:\/\/cdn.jsdelivr.net\/npm\/bootstrap@5.3.2\/dist\/css\/bootstrap.min.css&#8221; rel=&#8221;stylesheet&#8221;&gt;<\/p><p>&lt;div class=&quot;&rdquo;container&quot; my-5&Prime;&gt;<br \/>&lt;h2 class=&quot;&rdquo;mb-4&Prime;&quot;&gt;Frequently Asked Questions&lt;\/h2&gt;<\/p><p>&lt;div class=&quot;&rdquo;accordion&rdquo;&quot; id=&quot;&rdquo;faqAccordion&rdquo;&quot;&gt;<\/p><p>&lt;!&#8211; FAQ 1 &#8211;&gt;<br \/>&lt;div class=&quot;&rdquo;accordion-item&rdquo;&quot;&gt;<br \/>&lt;h2 class=&quot;&rdquo;accordion-header&rdquo;&quot; id=&quot;&rdquo;headingOne&rdquo;&quot;&gt;<br \/>&lt;button class=&#8221;accordion-button&#8221; type=&#8221;button&#8221; data-bs-toggle=&#8221;collapse&#8221; data-bs-target=&#8221;#faq1&#8243;&gt;<br \/>What is your return policy?<br \/>&lt;\/button&gt;<br \/>&lt;\/h2&gt;<br \/>&lt;div id=&quot;&rdquo;faq1&Prime;&quot; class=&quot;&rdquo;accordion-collapse&quot; collapse show&rdquo; data-bs-parent=&quot;&rdquo;#faqAccordion&rdquo;&quot;&gt;<br \/>&lt;div class=&quot;&rdquo;accordion-body&rdquo;&quot;&gt;<br \/>We offer a 30-day return policy on all unused products.<br \/>&lt;\/div&gt;<br \/>&lt;\/div&gt;<br \/>&lt;\/div&gt;<\/p><p>&lt;!&#8211; FAQ 2 &#8211;&gt;<br \/>&lt;div class=&quot;&rdquo;accordion-item&rdquo;&quot;&gt;<br \/>&lt;h2 class=&quot;&rdquo;accordion-header&rdquo;&quot; id=&quot;&rdquo;headingTwo&rdquo;&quot;&gt;<br \/>&lt;button class=&#8221;accordion-button collapsed&#8221; type=&#8221;button&#8221; data-bs-toggle=&#8221;collapse&#8221; data-bs-target=&#8221;#faq2&#8243;&gt;<br \/>Do you offer international shipping?<br \/>&lt;\/button&gt;<br \/>&lt;\/h2&gt;<br \/>&lt;div id=&quot;&rdquo;faq2&Prime;&quot; class=&quot;&rdquo;accordion-collapse&quot; collapse&rdquo; data-bs-parent=&quot;&rdquo;#faqAccordion&rdquo;&quot;&gt;<br \/>&lt;div class=&quot;&rdquo;accordion-body&rdquo;&quot;&gt;<br \/>Yes, we ship worldwide with additional shipping charges.<br \/>&lt;\/div&gt;<br \/>&lt;\/div&gt;<br \/>&lt;\/div&gt;<\/p><p>&lt;!&#8211; FAQ 3 &#8211;&gt;<br \/>&lt;div class=&quot;&rdquo;accordion-item&rdquo;&quot;&gt;<br \/>&lt;h2 class=&quot;&rdquo;accordion-header&rdquo;&quot; id=&quot;&rdquo;headingThree&rdquo;&quot;&gt;<br \/>&lt;button class=&#8221;accordion-button collapsed&#8221; type=&#8221;button&#8221; data-bs-toggle=&#8221;collapse&#8221; data-bs-target=&#8221;#faq3&#8243;&gt;<br \/>How can I track my order?<br \/>&lt;\/button&gt;<br \/>&lt;\/h2&gt;<br \/>&lt;div id=&quot;&rdquo;faq3&Prime;&quot; class=&quot;&rdquo;accordion-collapse&quot; collapse&rdquo; data-bs-parent=&quot;&rdquo;#faqAccordion&rdquo;&quot;&gt;<br \/>&lt;div class=&quot;&rdquo;accordion-body&rdquo;&quot;&gt;<br \/>Once your order ships, you will receive a tracking number via email.<br \/>&lt;\/div&gt;<br \/>&lt;\/div&gt;<br \/>&lt;\/div&gt;<\/p><p>&lt;!&#8211; FAQ 4 &#8211;&gt;<br \/>&lt;div class=&quot;&rdquo;accordion-item&rdquo;&quot;&gt;<br \/>&lt;h2 class=&quot;&rdquo;accordion-header&rdquo;&quot; id=&quot;&rdquo;headingFour&rdquo;&quot;&gt;<br \/>&lt;button class=&#8221;accordion-button collapsed&#8221; type=&#8221;button&#8221; data-bs-toggle=&#8221;collapse&#8221; data-bs-target=&#8221;#faq4&#8243;&gt;<br \/>How can I contact customer support?<br \/>&lt;\/button&gt;<br \/>&lt;\/h2&gt;<br \/>&lt;div id=&quot;&rdquo;faq4&Prime;&quot; class=&quot;&rdquo;accordion-collapse&quot; collapse&rdquo; data-bs-parent=&quot;&rdquo;#faqAccordion&rdquo;&quot;&gt;<br \/>&lt;div class=&quot;&rdquo;accordion-body&rdquo;&quot;&gt;<br \/>You can contact us via email or through our support form.<br \/>&lt;\/div&gt;<br \/>&lt;\/div&gt;<br \/>&lt;\/div&gt;<\/p><p>&lt;\/div&gt;<br \/>&lt;\/div&gt;<\/p><p>&lt;!&#8211; Bootstrap JS &#8211;&gt;<br \/>&lt;script src=&#8221;https:\/\/cdn.jsdelivr.net\/npm\/bootstrap@5.3.2\/dist\/js\/bootstrap.bundle.min.js&#8221;&gt;&lt;\/script&gt;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Users Companies Drivers \u00a0 Frequently Asked Questions For Users What is PiknPark? PiknPark is a mobility service where a verified driver drives your own car for you. We help with airport transfers, car care logistics, and private chauffeur services. We do not transport people \u2014 we transport your car. How does the airport transfer service [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-221","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/pages\/221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/comments?post=221"}],"version-history":[{"count":24,"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/pages\/221\/revisions"}],"predecessor-version":[{"id":550,"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/pages\/221\/revisions\/550"}],"wp:attachment":[{"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/media?parent=221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}