{"id":212,"date":"2026-01-21T12:40:33","date_gmt":"2026-01-21T12:40:33","guid":{"rendered":"https:\/\/piknpark.fi\/?page_id=212"},"modified":"2026-03-05T14:28:09","modified_gmt":"2026-03-05T14:28:09","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/piknpark.fi\/fi\/terms-and-conditions\/","title":{"rendered":"K\u00e4ytt\u00f6ehdot"},"content":{"rendered":"

PiknPark \u2013 Terms & Conditions<\/strong><\/h1>\n

Last updated:<\/strong> 05.03.2026<\/p>\n

1. Definitions<\/strong><\/h2>\n
    \n
  • \n

    \u201cCompany\u201d \/ \u201cPiknPark\u201d<\/strong> refers to Gistic OY (Business ID: [insert])<\/strong>, operating under the name PiknPark.<\/p>\n<\/li>\n

  • \n

    \u201cCustomer\u201d<\/strong> means any private individual or company booking services through PiknPark.<\/p>\n<\/li>\n

  • \n

    \u201cDriver\u201d<\/strong> means any independent contractor performing driving or vehicle transfer services on behalf of PiknPark.<\/p>\n<\/li>\n

  • \n

    \u201cService\u201d<\/strong> refers to airport\/station vehicle transfers, chauffeur services, and car care logistics.<\/p>\n<\/li>\n

  • \n

    \u201cPlatform\u201d<\/strong> refers to PiknPark\u2019s website, customer portal, and driver portal.<\/p>\n<\/li>\n<\/ul>\n

    \n

    2. Eligibility<\/strong><\/h2>\n

    Customers<\/strong><\/h3>\n
      \n
    • \n

      Must be at least 18 years old<\/strong> and legally entitled to enter into service agreements.<\/p>\n<\/li>\n

    • \n

      Must own or have legitimate authority to use the vehicle being serviced.<\/p>\n<\/li>\n<\/ul>\n

      Drivers<\/strong><\/h3>\n
        \n
      • \n

        Must hold a valid Finnish B-class driving license<\/strong>.<\/p>\n<\/li>\n

      • \n

        Must be legally eligible to work as self-employed<\/strong> or operate under a Finnish business structure (e.g., toiminimi<\/strong>, Oy<\/strong>, or invoicing platforms like UKKO.ee or OP Kevytyritt\u00e4j\u00e4).<\/p>\n<\/li>\n

      • \n

        Must pass PiknPark\u2019s onboarding verification process (ID, license, criminal record extract if required, etc.).<\/p>\n<\/li>\n<\/ul>\n

        \n

        3. Nature of the Service<\/strong><\/h2>\n

        PiknPark:<\/p>\n

          \n
        • \n

          Does not<\/strong> provide transportation of persons.<\/p>\n<\/li>\n

        • \n

          Only arranges vehicle transfers<\/strong> and chauffeur driving using the customer\u2019s own vehicle<\/strong>.<\/p>\n<\/li>\n

        • \n

          Operates as an intermediary platform<\/strong> between Customers and Drivers.<\/p>\n<\/li>\n<\/ul>\n

          \n

          4. Service Process<\/strong><\/h2>\n

          By booking a service, the Customer:<\/p>\n

            \n
          1. \n

            Provides vehicle handover location and schedule.<\/p>\n<\/li>\n

          2. \n

            Declares the vehicle is legally roadworthy, insured, taxed, and inspected.<\/p>\n<\/li>\n

          3. \n

            Authorizes PiknPark and its Drivers to operate the vehicle for the agreed purpose.<\/p>\n<\/li>\n

          4. \n

            Agrees that PiknPark may use third-party subcontractors (Drivers).<\/p>\n<\/li>\n<\/ol>\n

            \n

            5. Customer Obligations<\/strong><\/h2>\n

            Customers must ensure:<\/p>\n

              \n
            • \n

              The vehicle has valid Finnish traffic insurance<\/strong> (liikennevakuutus<\/em>).<\/p>\n<\/li>\n

            • \n

              The vehicle has valid inspection (katsastus)<\/strong> and roadworthiness<\/strong>.<\/p>\n<\/li>\n

            • \n

              No illegal substances, weapons, or hazardous materials are present in the vehicle.<\/p>\n<\/li>\n

            • \n

              The fuel level or battery charge is adequate for the planned trip.<\/p>\n<\/li>\n<\/ul>\n

              If a vehicle is non-compliant at pick-up, PiknPark may cancel the service and charge a cancellation fee.<\/p>\n

              \n

              6. Driver Obligations<\/strong><\/h2>\n

              Drivers agree to:<\/p>\n

                \n
              • \n

                Operate vehicles safely, legally, and professionally.<\/p>\n<\/li>\n

              • \n

                Not operate vehicles under the influence of alcohol, drugs, or impairing medication.<\/p>\n<\/li>\n

              • \n

                Comply with Finnish traffic laws.<\/p>\n<\/li>\n

              • \n

                Notify PiknPark immediately of any incidents, fines, or damages.<\/p>\n<\/li>\n<\/ul>\n

                Drivers act as independent contractors<\/strong>, not employees. PiknPark does not<\/strong> pay holiday pay, pension, unemployment insurance, or YEL contributions. Drivers are responsible for their own taxation and social insurances.<\/p>\n

                \n

                7. Insurance & Liability<\/strong><\/h2>\n

                Customer Vehicle Insurance<\/strong><\/h3>\n

                Driving is covered by the Customer\u2019s mandatory traffic insurance<\/strong> (liikennevakuutus<\/em>) as required by Finnish law.<\/p>\n

                Damage Liability<\/strong><\/h3>\n
                  \n
                • \n

                  Damages caused during service are primarily handled through the Customer\u2019s comprehensive insurance<\/strong> (kasko<\/em>), if applicable.<\/p>\n<\/li>\n

                • \n

                  Any deductible fees or uncovered damages may be charged to the responsible party.<\/p>\n<\/li>\n<\/ul>\n

                  PiknPark Liability<\/strong><\/h3>\n

                  PiknPark is liable<\/strong> only for:<\/p>\n

                    \n
                  • \n

                    Damages caused by intentional misconduct or gross negligence.<\/p>\n<\/li>\n

                  • \n

                    Operational failures directly attributable to PiknPark\u2019s platform.<\/p>\n<\/li>\n<\/ul>\n

                    PiknPark is not liable<\/strong> for:<\/p>\n

                      \n
                    • \n

                      Pre-existing damages.<\/p>\n<\/li>\n

                    • \n

                      Mechanical failures unrelated to driving.<\/p>\n<\/li>\n

                    • \n

                      Delays caused by traffic, weather, or force majeure.<\/p>\n<\/li>\n

                    • \n

                      Indirect or consequential losses (missed flights, hotel fees, etc.).<\/p>\n<\/li>\n<\/ul>\n

                      \n

                      8. Cancellation & Refund Policy<\/strong><\/h2>\n

                      Customer Cancellations<\/strong><\/h3>\n
                        \n
                      • \n

                        Cancellations 24+ hours<\/strong> before scheduled time: Free<\/strong>.<\/p>\n<\/li>\n

                      • \n

                        Cancellations within 24 hours<\/strong>: 50% charge<\/strong>.<\/p>\n<\/li>\n

                      • \n

                        No-show at pickup: 100% charge<\/strong>.<\/p>\n<\/li>\n<\/ul>\n

                        Company Cancellations<\/strong><\/h3>\n

                        PiknPark may cancel due to:<\/p>\n

                          \n
                        • \n

                          Unsafe vehicle condition<\/p>\n<\/li>\n

                        • \n

                          Invalid documentation<\/p>\n<\/li>\n

                        • \n

                          Force majeure
                          \nCustomer receives a full refund in such cases.<\/p>\n<\/li>\n<\/ul>\n

                          \n

                          9. Payments<\/strong><\/h2>\n
                            \n
                          • \n

                            Payments are processed via secure third-party processors (e.g. Stripe, Paytrail).<\/p>\n<\/li>\n

                          • \n

                            Service fees and pricing are visible before confirming booking.<\/p>\n<\/li>\n

                          • \n

                            Invoices for companies are available upon request.<\/p>\n<\/li>\n<\/ul>\n

                            Drivers are paid bi-weekly or monthly depending on contract terms.<\/p>\n

                            \n

                            10. Data Protection & GDPR Compliance<\/strong><\/h2>\n

                            PiknPark processes data according to the EU General Data Protection Regulation (GDPR)<\/strong>.<\/p>\n

                            Collected data includes:<\/p>\n

                              \n
                            • \n

                              Customer contact information<\/p>\n<\/li>\n

                            • \n

                              Vehicle information<\/p>\n<\/li>\n

                            • \n

                              Booking details<\/p>\n<\/li>\n

                            • \n

                              Location data for operational purposes<\/p>\n<\/li>\n

                            • \n

                              Driver documentation for verification<\/p>\n<\/li>\n<\/ul>\n

                              Data is never sold to third parties.
                              \nFull privacy policy available separately.<\/p>\n

                              \n

                              11. Prohibited Use<\/strong><\/h2>\n

                              Users may not:<\/p>\n

                                \n
                              • \n

                                Misuse the platform for illegal activity<\/p>\n<\/li>\n

                              • \n

                                Provide false documents<\/p>\n<\/li>\n

                              • \n

                                Request Drivers to violate traffic laws<\/p>\n<\/li>\n

                              • \n

                                Transport illegal items in vehicles<\/p>\n<\/li>\n<\/ul>\n

                                \n

                                12. Dispute Resolution<\/strong><\/h2>\n

                                Disputes are first handled via PiknPark customer support.<\/p>\n

                                If unresolved:<\/p>\n

                                  \n
                                • \n

                                  Consumer disputes may be escalated to Kuluttajariitalautakunta<\/strong> (Finnish Consumer Disputes Board)<\/p>\n<\/li>\n

                                • \n

                                  Jurisdiction: Helsinki District Court<\/strong><\/p>\n<\/li>\n

                                • \n

                                  Applicable law: Finnish law<\/strong><\/p>\n<\/li>\n<\/ul>\n

                                  \n

                                  13. Amendments<\/strong><\/h2>\n

                                  PiknPark may update Terms & Conditions.
                                  \nUsers will be notified when material changes occur.<\/p>\n

                                  \n

                                  14. Contact Information<\/strong><\/h2>\n

                                  Gistic OY \u2014 PiknPark<\/strong>
                                  Business ID: 3571397-5
                                  Address: Everstinkuja 5, O2600, Espoo, Finland
                                  Email: info@piknpark.fi
                                  Phone: 0409344937<\/p>\n","protected":false},"excerpt":{"rendered":"

                                  PiknPark \u2013 Terms & Conditions Last updated: 05.03.2026 1. Definitions \u201cCompany\u201d \/ \u201cPiknPark\u201d refers to Gistic OY (Business ID: [insert]), operating under the name PiknPark. \u201cCustomer\u201d means any private individual or company booking services through PiknPark. \u201cDriver\u201d means any independent contractor performing driving or vehicle transfer services on behalf of PiknPark. \u201cService\u201d refers to airport\/station […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-212","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/pages\/212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/comments?post=212"}],"version-history":[{"count":15,"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/pages\/212\/revisions"}],"predecessor-version":[{"id":495,"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/pages\/212\/revisions\/495"}],"wp:attachment":[{"href":"https:\/\/piknpark.fi\/fi\/wp-json\/wp\/v2\/media?parent=212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}