Frequently Asked Questions For Users
PiknPark is a mobility service where a verified driver drives your own car for you. We help with airport transfers, car care logistics, and private chauffeur services.
We do not transport people — we transport your car.
You drive your car to the airport.
A PiknPark driver takes your car to your chosen location.
When you return, your car is delivered back to the airport.
No airport parking. No taxis.
Yes.
Under Finnish law, driving is covered by the vehicle’s mandatory traffic insurance (liikennevakuutus).
If you have comprehensive insurance (kasko), it applies as usual.
All handovers are documented with photos.
Any new damage is handled according to Finnish insurance rules.
Pre-existing damage is not covered.
Serious incidents are handled together with the insurance company.
Pre-existing damage is not covered.
Serious incidents are handled together with the insurance company.
ntact us via email or through our support form.
Frequently Asked Questions
<!– Bootstrap CSS –>
<link href=”https://cdn.jsdelivr.net/npm/bootstrap@5.3.2/dist/css/bootstrap.min.css” rel=”stylesheet”>
<div class=”container my-5″>
<h2 class=”mb-4″>Frequently Asked Questions</h2>
<div class=”accordion” id=”faqAccordion”>
<!– FAQ 1 –>
<div class=”accordion-item”>
<h2 class=”accordion-header” id=”headingOne”>
<button class=”accordion-button” type=”button” data-bs-toggle=”collapse” data-bs-target=”#faq1″>
What is your return policy?
</button>
</h2>
<div id=”faq1″ class=”accordion-collapse collapse show” data-bs-parent=”#faqAccordion”>
<div class=”accordion-body”>
We offer a 30-day return policy on all unused products.
</div>
</div>
</div>
<!– FAQ 2 –>
<div class=”accordion-item”>
<h2 class=”accordion-header” id=”headingTwo”>
<button class=”accordion-button collapsed” type=”button” data-bs-toggle=”collapse” data-bs-target=”#faq2″>
Do you offer international shipping?
</button>
</h2>
<div id=”faq2″ class=”accordion-collapse collapse” data-bs-parent=”#faqAccordion”>
<div class=”accordion-body”>
Yes, we ship worldwide with additional shipping charges.
</div>
</div>
</div>
<!– FAQ 3 –>
<div class=”accordion-item”>
<h2 class=”accordion-header” id=”headingThree”>
<button class=”accordion-button collapsed” type=”button” data-bs-toggle=”collapse” data-bs-target=”#faq3″>
How can I track my order?
</button>
</h2>
<div id=”faq3″ class=”accordion-collapse collapse” data-bs-parent=”#faqAccordion”>
<div class=”accordion-body”>
Once your order ships, you will receive a tracking number via email.
</div>
</div>
</div>
<!– FAQ 4 –>
<div class=”accordion-item”>
<h2 class=”accordion-header” id=”headingFour”>
<button class=”accordion-button collapsed” type=”button” data-bs-toggle=”collapse” data-bs-target=”#faq4″>
How can I contact customer support?
</button>
</h2>
<div id=”faq4″ class=”accordion-collapse collapse” data-bs-parent=”#faqAccordion”>
<div class=”accordion-body”>
You can contact us via email or through our support form.
</div>
</div>
</div>
</div>
</div>
<!– Bootstrap JS –>
<script src=”https://cdn.jsdelivr.net/npm/bootstrap@5.3.2/dist/js/bootstrap.bundle.min.js”></script>
